Customer Feedback

 This page is part of our "can do attitude" the aim is to always get better in every part of our business we take all your advise on board and are always striving to improve.

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Kindest regards

The Capitall Team

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13th May 2015
Dear Ian,
 
Now that the dust has virtually settled on the recent Election period, I wanted to take the opportunity to write and say thank you for the support we received from you and your team during the extremely demanding pre, actual and post periods of the Elections process.
 
Your team worked above and beyond the demands of the job and their support on installing the marquee, before time and in the face of severe weather conditions, was instrumental in us being able to proceed as planned.
 
The team was superbly managed by you and your man management capabilities ensured that we obtained the same level of service on the last day as that which was applied from the beginning. The flexibility, commitment and effort of the team did not wane throughout the long days and nights that this exercise presented us with.
 
I trust that you will take enormous credit in your staff selection as the team has very quickly picked up on the demands of an Election and we are extremely grateful for the efforts that were undertaken on the evening/night before Election Day itself.
 
It was a pleasure to work alongside a team of people who offered first class service in both a reactive and proactive capacity. Their flexibility in accepting tasks and additional work requests meant that the line between client and contractor disappeared.
 
Without the support that your team provided I am certain that we would not have delivered on our commitments to the count activity as efficiently as we did.
 
In closing I would like to state that it was both a personal and professional privilege to have had the opportunity to work alongside your Company during the course of the Election period.
 
On behalf of myself, Janet Johnson, Carol Ling, Stella Nash, Jane Hobin, Christine Lee, Samantha King and John Heath we would be pleased if a copy of this e-mail could be given to each member of the team.
 
Yours sincerely
 

Andrew Champion - Election

18th February 2015

Hi Ian & Wendy

I have to say how delighted we were with the marquee.  The whole experience in dealing with you and your team has been superb.  Efficient, well priced and honest about extras needed and not needed.  I saw a couple of companies and they weren’t a  patch on your organisation.

I highly recommend your company for an event you want personalised to the occasion.  Creative suggestions and you listened and advised throughout.  My daughter wanted a classy club environment and you exceeded on all.

I will send you some of the professional photos when the arrive later this week too.

Thank you so much.

Julia, Chris & Madeline  - 18th Birthday Party

24th Janurary 2015

Dear Ian & Wendy

Just wanted to thank you for such a lovely job the guys did putting up the marquee, it looked amazing and had loads of fantastic comments. I also got a call on Monday from a friend asking for your details to book you for her husband's birthday. Her name is Claire when she calls.

Thank you again and kindest regards

Noula Agapiou - 50th Birthday

2nd Janurary 2015

Just to say thank you. Very professional service which I will definitely recommend. 
Jane
Jane - Birthday Party

22nd November 2014

Hi Ian,

Thank you for your help in organising Marquee for Michaels party on Saturday, Marquee was brill.

Also, thank you to the quys, they were great.

Looking forward to the next one !!!!!
Have a great Christmas.
Regards
Debbie

Debbie - Birthday Party

30th August 2014

Hi Ian

Just wanted to say a big thank you for providing the marquee for our wedding on Saturday. It looked brilliant & many guest commented on this. The set up & take down was fast & professional too.

Thank you again

Blane & Harriet - Wedding

9th August 2014

Dear Wendy

Just wanted to thank you for your help & support with the marquee for our wedding on the 9th August in Little Maplestead in Essex. Despite the weather we had a really nice sunny day & enjoyed the day with friends & family. Take care,

Hannah & Brian Young - Wedding

20th July 2013

Hi Wendy

Just a short note to say thank you for a brilliant marquee, the men first rate, all done now time for a chill.

The party and wedding were absolutely fabulous, lots of comments on the quality sixe and decor of you marquee.

Karen parents - Wedding

29th August 2012

"Thank you for making our daughters 21st party a success. The office staff were very good and the guys who erected and dismantled the marquee were reliable, professional and polite and did a great job inside and out. We would definitely recommend using this company if you want to hire a marquee."

Mr & Mrs Preedy - Private 21st Birthday

8th August 2012 

"Dear Ian and Wendy"

"Sorry I dont know your surnames but that is the sort of company you are, very friendly.

I am writing to say how much we appreciated the way in which you handled our enquiry at the beginning, extremely professional, the visit which was so helpful, the immediate response with designs and quotes, your friendly attitude throughout and the fantastic job you did in just one day.

Arriving with so many staff and completing the job perfectly in ten hours really made a difference. I think you have a fantastic company there. I have absolutely no doubt that not just us and other members of family but friends will be using you in the future.

I thought your rates were extremely fair and that makes a difference and your company did a wonderful job of clearing up. We would never have known you been and all in a matter of hours.

A brilliant company, lovely staff and we appreciate everything you did for us."

Lord Ken Lewis - Private Wedding

11th October 2011

"Thanks for all your help last week"

"It all looked great and from the feedback I understand everyone really enjoyed the day"

Jay - London Borough Of Havering Council

1st February 2011

"Please be advised that Selsdon Park Hotel & Golf have used Capitall Marquees consistently for a number of years. They are of key preferred suppliers and during this time we have found them to be both reliable and efficient therefore we have no hesitation in recommending their services"

Nadina Bedlow - Selsdon Park Hotel & Golf Club

19th January 2011

"Centre stage is an appointed consultant by London Borough of Newham to assist with the procurement of external contractors for their outside events."

"We can confirm Capitall Marquees has erected marquees for us on behalf of London Borough of Newham on many different sites including completing marquees at the Newham Town Show, Wanstead flats fireworks display and others which involved erecting a number of structures and providing furniture."

"The projects involved working to tight deadlines and maintaining a high level of health & saftey at all times, throughout all dealings with Capitall Marquees we have found the company very polite, professional and accommodating at all times."

Graham Baker - Centre Stage (uk) ltd

5th January 2011

"We have been working alongside Capitall Marquees for the last 4 years doing several events per year and we will continue to work with them for many years to come"

"At all times they have shown great professionalism before and after each of our events"

"I find they are a very personable company an no job is too much"

"I have never experienced any problems or had any concerns over the quality of product they give us, it is always clean and tidy inside and out"

"Every time a team from Capitall Marquees turn up to erect a Marquee they are always wearing uniform clothing and all of their PPE (Personal protective equipment)"

Richard - Park Inn (Thurrock)